Privacy Policy
Updated 2026-06
Your privacy matters to us. This policy explains what data we collect, why we use it, and your rights under the General Data Protection Regulation (GDPR).
Data controller
Melancia ([LEGAL ENTITY], VAT [NIF], [ADDRESS]) is the controller of your data. For any privacy question, contact hello@melancia.ai.
What we collect
Data you provide through the contact form (name, company, email, sector and your message).
Technical data needed to run the site (server logs and essential cookies).
Purposes and legal basis
We use your data to respond to enquiries and provide our services, based on your consent, our legitimate interest in replying, and, where applicable, the performance of a contract.
Data sharing
We do not sell your data. We may use trusted processors (e.g. hosting and infrastructure) who process data on our behalf and within the European Union.
Retention
We keep data only for as long as necessary for the purposes described or as required by law.
Your rights
You have the right to access, rectify, erase, restrict and object to processing, and to data portability. To exercise these rights, contact hello@melancia.ai. You may also lodge a complaint with the Portuguese Data Protection Authority (CNPD).
Security
We apply appropriate technical and organisational measures to protect your data.
Changes
We may update this policy. The current version is always available on this page.